Privacy Policy
Outdoor Inspection Services Pty Ltd (‘VUEBI’)
Introduction
1. Outdoor Inspection Services Pty Ltd (Trading as ‘VUEBI’) is committed to respecting the privacy of your personal information. This Privacy Policy explains how we deal with your personal information that we collect, use, disclose or process.
2. We will update this Privacy Policy from time to time when we change how we deal with personal information. We will post any changes to the Privacy Policy on our website and will endeavor to notify you when this occurs.
3. In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain collection channels of personal information. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail.
4. Throughout this Privacy Policy, we use the term 'personal information' to refer to information relating to an identified or identifiable natural person, including information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not. Your full name, date of birth, address, mobile telephone number, email address and credit card details are examples of information which may constitute personal information. Personal information may also include information we may collect about your individual preferences.
When and how do we collect personal information?
5. We (or our subcontractors) collect and combine personal information in several ways through the following channels (each, a Collection Channel):
a. our online properties (here and after, each a “Website”), including:
i. our websites, including but not limited to https://www.vuebi.co/;
ii. any related Vuebi website, online platform, social media page, internal website, intranet and any Vuebi mobile or tablet applications;
b. our service providers acting on behalf of us (including but not limited to Stripe, Google, Apple, Here, Microsoft), or other legitimate third party sources;
c. physical and other ad-hoc channels of collecting personal information in relation to VUEBI products, services, events and activities (such as through requesting or accepting a quote or insertion order); and
d. any other means through which an individual provides personal information to VUEBI, including either physically or electronically.
6. Personal information may be collected and combined via our Collection Channels if you:
a. become an inspector for Vuebi or a client of Vuebi;
b. you purchase products or services through a Collection Channel, or create an account with Vuebi through a Collection Channel;
c. subscribe to any newsletters, updates, alerts or news and media releases, or request launch or event information or information about our products or services or other information services as well as third party products or services;
d. contact us or our clients directly in person or via any medium including mail, telephone, social media and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) including via the contact details listed on a Website; or
e. interact with a Website or any VUEBI mobile or tablet application.
7. We may collect personal information from you in a passive manner including through the use of cookies and other tracking tools such as internet tags, tracking pixels, web beacons and unique device identifiers.
What kinds of personal information does VUEBI collect?
8. We may collect personal information including:
a. your full name, contact details (such as your email address, phone number, and contact preferences), location, and passwords you create for the VUEBI website;
b. information about your preferences, interests, opinions, feedback and experiences with our products or services. This information is collected in order to tailor our communications to you and continuously improve our products and services;
c. financial details, if you have provided them to us, such as your bank account, credit card, Paypal or other online payment system details (where you purchase any products or services from us);
d. When you visit the VUEBI website or interact with any VUEBI mobile or tablet application, we may also collect personal information about you in the following general categories:
i. usage and preference information: we collect information about how you interact with the VUEBI website, including the pages you visit, your preferences and settings that you choose. We may do this through the use of cookies and other similar technologies that uniquely identify you;
ii. device information: we may collect information about your mobile device such as the hardware model, operating system, preferred language, unique device identifier and mobile network;
iii. other information: we may also collect and log information such as your IP address, access dates and times, browser type and pages visited when you interact with a website;
iv. If you are an Inspector, precise or approximate information including but not limited to information regarding your location, point in time data, and movement, as determined through data such as GPS, IP address and WiFi; and
e. any other personal information requested or required by a Collection Channel.
9. We do not collect sensitive information.
10. If you are a Client and you don’t provide us with personal information, we may be unable to provide you with our goods and services or other content, information, upcoming opportunity, promotion, event or product information.
11. If you are an Inspector and/or an individual seeking to become an Inspector and you don’t provide us with personal information, we will be unable to allow you to access our products and to provide inspection
services. We may also be unable to provide you with our goods and services or other content, information, upcoming opportunity, promotion, event or product information.
For what purposes does VUEBI collect, hold, use and disclose your personal information?
12. Personal information that VUEBI collects will be used for the following primary purposes:
Managing our relationship
a. to carry out any purchases you make and otherwise manage our commercial and trading relationship with you;
b. to ensure that your personal information remains up-to-date and complete;
c. to provide you with information about your VUEBI account, customer account, transactions, content, services and products;
d. to fulfil obligations in respect of any contract between you and VUEBI; to render services related to our VUEBI and customers (such as after sales services and enquiries); to facilitate payments from you;
e. to contact you, including sending you any technical, administrative or legal notices relevant to VUEBI or the VUEBI Websites.
VUEBI’ Website
f. to maintain the functionality of the VUEBI website, and mobile/ tablet application, including the provision of information to you relating to the content available on the website and mobile/ tablet application; to improve the website and mobile/ tablet application and system administration;
Improving our offerings
g. to enable us to improve the nature of the goods and services we provide and to more accurately market our goods and services, and research our customers;
h. to record statistical or de-identified data for analysis including marketing analysis;
i. to conduct market research.
Miscellaneous
j. for any further purposes stated in a particular Collection Channel;
k. as needed to satisfy any law, regulation or legal request, to protect the rights or property of VUEBI, any member of the VUEBI group, or any member of the public, to protect the integrity of the VUEBI website, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
How do we share your personal information?
13. Solely for the purposes described above, personal information may be shared with the entities below including their directors, servants and agents and related bodies corporate:
a. our marketing and email sending partners;
b. technical service providers, such as mail carriers, hosting providers, IT companies and communications agencies;
c. other trusted service providers; and
d. VUEBI affiliates (if applicable).
14. These recipients may be engaged by VUEBI to perform a variety of functions, such as legal and accounting services, data storage, support services, conducting market research, processing credit card payments, assisting with promotions and providing technical services for our websites. These companies may have access to personal information if needed to perform such functions. Your credit card details are only used to facilitate your purchase.
How do we hold your personal information?
15. VUEBI takes appropriate security measures to keep personal information secure and to prevent unauthorised access, disclosure, modification, or destruction of personal information.
16. VUEBI takes reasonable steps to keep personal information accurate, up to date, complete and relevant. VUEBI takes reasonable steps to ensure only those necessary have access to your personal information. Personal information is stored on secure servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers. In some cases, these facilities may be overseas.
Miscellaneous
Anonymity and Pseudonymity
17. Where practicable, VUEBI will allow you to deal with us on an anonymous or pseudonymous basis. If this is practicable, our collection channels will only seek information in this way. However, where it is not practicable for the purposes for which information is collected, we will seek the personal information identified above. It will not be practicable to deal with you on an anonymous or pseudonymous basis when we wish to send you direct marketing materials or need to provide you with goods or services requested by you.
Sale of the company
18. If VUEBI merges with, or is acquired by, another company, or sells all or a portion of its assets, your personal information may be disclosed to our advisers and any prospective purchaser’s adviser and may be among the assets transferred. However, personal information will always remain subject to this Privacy Policy.
Passive Information Collection
19. As with many commercial websites (and mobile and tablet applications), we may also collect information which tells us about visitors to our websites. For example, we may collect information about the date, time and duration of visits and which pages of a website are most accessed. By accessing a website via links in an email we have sent and/or by accessing a website generally including when you are logged into an account, you consent to the collection of such information where it is personal information.
20. Your Internet browser automatically transmits to the website you are browsing some of this anonymous information or personal information, such as the URL of the website you just came from, the Internet Protocol (IP) address, the UDI (if applicable) and the browser version your device is currently using. Our websites may also collect anonymous information or personal information from your device through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of a website might not work without cookies and this may limit the services provided by a website. Cookies and other technical methods may involve the transmission of information either directly to us or to another party authorised by us to collect information on our behalf.
VUEBI and other websites
21. Our websites may, from time to time, contain links to the websites of other organisations which may be of interest to you. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the third-party website. Linked websites are responsible for their own privacy practices, and you should check those websites for their respective privacy statements. VUEBI is not responsible, nor does it accept any liability, for the conduct of companies linked to our websites.
Problems, Complaints or Queries
22. If you have any questions about our Privacy Policy, or any problems or complaints about how we have collected, used, stored, handled, disclosed and/or processed your personal information, please contact our privacy officer via one of the following channels:
a. For individuals in all territories:
Mail: Privacy Officer
Mailing Address: St Pauls LPO, PO Box 3031, St Pauls, NSW, 2031
Email: info@vuebi.co